Reviews
Beth:
I have had a positive experience with the ICF Specialties team. They are knowledgeable, efficient, and always willing to help. My husband attended workshops twice, and I attended once, which, along with our many questions on-site, helped us gain a lot of insight and experience. Ed took our initial design ideas and adapted them for an ICF build, while also offering valuable suggestions and improvements. When we faced issues with our grinder pump due to changes in county requirements, the team was incredibly responsive and worked hard to negotiate while ultimately resolving the problem. Overall, the reason I chose ICF Specialties is because I truly believe in the importance of liking, respecting, and valuing the people we work with.
Sue
I recently attended a home show where I first learned about ICF Specialties, and I couldn't be happier with my experience. Their customer service was outstanding, and I found everyone in the company to be incredibly knowledgeable. The design services exceeded my expectations; our house plans turned out amazing! The purchasing process was seamless, thanks to Nichole, who always had everything prepared when we needed it. I had no post-purchase issues, but I felt supported throughout the entire process. I chose ICF Specialties over competitors mainly because of the informative initial meeting at Nichole and Kyle's house. I've already recommended them to others, and many have started researching build blocks. Overall, a fantastic experience!
Colleen
I first discovered this company at a home show about 20 years ago, and I have consistently been inspired by their customer service—they're always there to answer my questions. Just a year ago, I knew almost nothing about ICF, but now I feel empowered, ready to almost build a house. My experience with their design services has been equally uplifting; they've shown remarkable patience with my ideas. One way I see room for improvement is in having monthly billing to make things simpler. Thankfully, I haven’t encountered any post-purchase issues, and I truly value that they are a family-run business dedicated to personal service. I wholeheartedly recommend ICF Specialties to anyone seeking a transformative experience.
Kelly
I discovered ICF Specialties through an internet search, and I have been incredibly satisfied with their customer service. As a family-run business, they truly stand out by consistently providing solutions to various challenges. The knowledge I gained from them was substantial, and my experience with their design services was very positive. The purchasing process was straightforward, and thankfully, I didn't encounter any post-purchase issues. What really motivated me to choose ICF Specialties was the exceptional support they offered and the ease of using the Build Block system. I would definitely recommend them to others!
Phillip
I came across this information during my internet search. Working with the team has been an outstanding experience so far. While we still have some distance to cover before we complete this process, I will be sure to keep you updated on our progress. With years of experience in construction, I was genuinely impressed by the innovative ideas presented to us about residential building. The design services have proven invaluable, significantly enhancing our project. Overall, my experience has been highly positive, and I look forward to what’s to come.